Terms of Use

You agree to use the Service only for lawful, educational purposes consistent with its design. Specifically, you may:

• Conduct simulated therapy practice sessions with AI clients
• Review your session history, competency scores, and progress data
• Access documentation, tutorials, and platform resources
• Submit feedback, bug reports, or feature requests through designated channels

You must not, and must not attempt to:

• Use the Service to provide actual therapeutic treatment or counselling to real individuals
• Impersonate any person, entity, or professional credential
• Use the Service to generate, store, or transmit unlawful, harmful, harassing, defamatory, threatening, or sexually explicit content
• Attempt to reverse-engineer, decompile, disassemble, or extract source code from the Service
• Probe, scan, or test the vulnerability of any system or network associated with SimPath without written authorisation
• Circumvent or disable any authentication, rate-limiting, or access-control mechanism
• Scrape, harvest, or systematically extract data from the Service using automated means
• Introduce malware, viruses, or any malicious code into the Service
• Use the Service in any manner that could damage, disable, overburden, or impair its infrastructure
• Resell, sublicense, or commercialise any portion of the Service without express written consent
• Share, publicly post, or distribute AI client personas, session transcripts, or scoring rubrics obtained from the Service without authorisation
• Violate any applicable local, national, or international law or regulation

Violations may result in immediate account suspension or termination and, where appropriate, referral to law enforcement.

SimPath offers Free, Plus, and Neural subscription tiers. Paid plans are billed monthly or annually as selected at sign-up.

• Subscription fees are non-refundable except as required by applicable law or at our sole discretion.
• We reserve the right to modify pricing with at least 30 days' notice to subscribers. Continued use after the price change takes effect constitutes acceptance. If you do not agree to the new pricing, you may cancel your subscription before the new price takes effect.
• Free tier accounts are subject to usage limits (session count, features) which may change with reasonable notice. Material changes will be communicated to you via email or in-app notification.
• Accounts with overdue payments may be suspended until outstanding balances are resolved.

All intellectual property rights in the Service — including the platform software, AI models, client personas, scoring rubrics, user interface, branding, and documentation — are owned by or licensed to SimPath, Inc. These Terms do not transfer any ownership interest to you.

You retain ownership of any original content you create and submit through the Service (e.g., session notes you author). By submitting content, you grant SimPath a limited, non-exclusive, royalty-free licence to store and display that content solely for the purpose of providing the Service to you.

"SimPath", the SimPath logo, and associated marks are trademarks of SimPath, Inc. You may not use them without prior written permission.

The Service is designed exclusively as an educational training tool. It is not a licensed mental-health service, medical device, or clinical product.

• AI-generated responses must not be applied to real client care without appropriate clinical supervision.
• You are solely responsible for ensuring compliance with relevant professional standards, licensing requirements, and clinical supervision obligations in your jurisdiction.
• Competency scores produced by the platform are formative indicators for training purposes only and do not constitute a professional or accredited assessment.
• SimPath does not provide mental-health advice to users. If you are in crisis or distress, please contact a qualified mental-health professional or emergency services.

To the extent permitted by law, the Service is provided on an "as available" basis. We aim to ensure the Service is reliable and fit for purpose, but we do not warrant that it will be uninterrupted, error-free, or free of harmful components.

AI-generated content is probabilistic in nature and may be inaccurate, incomplete, or inappropriate. You are responsible for evaluating the output of simulation sessions in the context of your professional training and under appropriate clinical supervision.

Australian Consumer Law. Nothing in these Terms excludes, restricts, or modifies any consumer guarantees or statutory rights you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable consumer protection legislation that cannot be excluded by law.

Subject to the Australian Consumer Law: To the extent permitted by applicable law, SimPath, its directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or goodwill — arising out of or in connection with these Terms or your use of the Service, even if advised of the possibility of such damages.

Liability Cap: Our aggregate liability for any claim arising under these Terms shall not exceed the total fees you have paid to SimPath in the 12 months preceding the claim, to the extent permitted by applicable law.

You may terminate your account at any time by contacting us at [email protected].

We reserve the right to suspend or permanently terminate your access to the Service at any time, without prior notice, if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or posed a risk to other users or the platform. Upon termination, your right to access the Service ceases immediately. Sections 8 (Intellectual Property), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), 15 (Governing Law), and 16 (Privacy & Australian Privacy Principles) survive termination.

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia, without regard to conflict-of-law principles.

Dispute Resolution: If a dispute arises under these Terms that cannot be resolved informally through good-faith discussion, either party may initiate proceedings in the courts of New South Wales. Each party consents to the non-exclusive jurisdiction of these courts.

Nothing in these Terms prevents either party from seeking injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm or breach of intellectual property rights.